Privacy Policy

1. Introduction

Welcome to AllocationX ("Company," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our workforce management platform and services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, phone number, and company details
• Worker certifications, skills, and qualifications
• Equipment information and tracking data
• Account credentials and profile information
• Payment and billing information

2.2 Automatically Collected Information

When you access our platform, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Location data (with your permission)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our services
• Managing worker allocations and equipment tracking
• Sending certificate expiry notifications and alerts
• Processing payments and managing subscriptions
• Improving our platform and developing new features
• Communicating with you about updates and support
• Ensuring security and preventing fraud
• Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist in operating our platform
• Business Partners: With your consent, for integrated services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication protocols
• Employee training on data protection

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time, subject to legal retention requirements.

7. Your Rights

You have the right to:

• Access and obtain a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your data
• Object to or restrict certain processing
• Data portability
• Withdraw consent at any time

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. Disabling cookies may affect platform functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification. Continued use after changes constitutes acceptance.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

AllocationX
Email: privacy@allocationx.com
Phone: 0448 290 387 / 0428 849 992
Address: 123 Business Street, Suite 100, Sydney, NSW 2000, Australia